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This document represents the legally binding terms and conditions ("Terms") governing your use of the "Hey Counsellor" website ("Website"), a life coaching platform owned and operated by Sadei Digital Pvt. Ltd. ("Hey Counsellor," "we," "us," or "our"). By accessing or using our Website, you agree to be bound by these Terms. Please read this document carefully before using our services. If you do not agree to these Terms, please refrain from using our platform.

1. User Agreement
    By using our Website, you agree that you are at least 18 years of age or have obtained parental or legal guardian consent to use our services. You also acknowledge that these Terms constitute a legally binding agreement between you and Hey Counsellor.

2. Services Provided
    Hey Counsellor offers an online life coaching and counselling platform that connects users with certified life coaches and counsellors. The services include but are not limited to one-on-one sessions, group sessions, and access to a variety of digital resources and content.

3. User Responsibilities
You are solely responsible for maintaining the confidentiality of your account and password.
You agree to provide accurate and up-to-date information during registration and for any information requested by your counsellor.
You agree to use Hey Counsellor for lawful purposes only and not for any illegal or unethical activities.

4. Payment and Billing
    Some services on Hey Counsellor may be subject to fees. You agree to pay all fees associated with the use of such services, as outlined on the platform. All payments are processed through secure payment gateways.

5. Privacy and Data Security
    Hey Counsellor takes the privacy and security of your personal information seriously. Our Privacy Policy outlines how your data is collected, used, and protected.

6. Intellectual Property
    All content, materials, and resources on the Hey Counsellor platform are protected by intellectual property rights. You may use the materials only for your personal, non-commercial purposes and shall not copy, distribute, or modify them without our written consent.

7. Code of Conduct
    You agree to abide by a code of conduct that promotes respectful and appropriate behaviour when using Hey Counsellor. This includes refraining from abusive language, harassment, or any form of discrimination.

8. Termination
    We reserve the right to terminate or suspend your account, without notice, if you violate these Terms or for any other reason deemed appropriate by Hey Counsellor.

9. Disclaimers and Limitations of Liability

  • Hey Counsellor is a platform for connecting users with counsellors, and we do not provide medical, legal, or financial advice.
  • We are not responsible for the content provided by counsellors or users.
  • We are not liable for any damages or losses resulting from your use of Hey Counsellor.

10. Changes to Terms
    We may update or revise these Terms at any time without notice. It is your responsibility to review the Terms periodically to stay informed of any changes.

11. Governing Law
    These Terms are governed by and constructed in accordance with the laws of Dehradun, and any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

12. Contact Information
    If you have any questions or concerns about these Terms, you can contact Hey Counsellor at enquiry@heycounsellor.com or +91 7300 999 433
    By using Hey Counsellor, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree to these Terms, please do not use our platform.